Service Monitoring

Pricing & Plans

Work Station 
$25 / month per unit 
  • Basic Troubleshooting
  • Remote Control Access
  • Patch Vulnerability Detection
  • Advanced Ticketing Software
  • Antivirus & Security Management 
  • Monthly Performance Reports
  • Phone & Desktop Support
Server 
$75 / month per unit
  • Performance Monitoring
  • File and Directory Monitoring
  • Log Monitoring
  • Database Monitoring
  • SNMP Trap Monitor
  • Monthly Performance Reports
  • Phone & Desktop Support

 

What is service monitoring?

Most organizations can't afford to have an on-site support engineer managing their network 24 hours a day. The Computer Works has your back. We offer a complete monitoring and alerting solution for computers, servers, networks, and applications. Our software constantly monitors network devices for slow or failing components and notifies the network administrator in case of emergencies. Our monitoring service also includes an intrusion detection system that monitors your network devices from outside threats. By identifying network issues before they become larger problems, The Computer Works can save you significant time and money. 

  • 24/7 Monitoring - Our software is always safeguarding and monitoring your information.  
  • Affordable - No hidden fees. Our plans are inexpensive and accessible for all size businesses
  • Reporting - It's important for you to know what is going on in your business. We send you monthly performance reports to show how your technology infrastructure is performing.
  • Local Support - As with all services from The Computer Works, we have local qualified technicians available to help you through general troubleshooting or questions.
  • Security - We always keep your Malware and Antivirus updated to the latest version. Our software also monitors your network to ensure there are no holes for vulnerability.